All systems operational

Datacenter: DUS1

Operational

DUSRT0001

Operational

DUSRT0002

Operational

Datacenter: AMS1

Operational

AMSRT0001

Operational

AMSRT0002

Operational

AMSRT0003

Operational

Datacenter: FRA1

Operational

Notice history

Nov 2023

No notices reported this month

Oct 2023

DUS1: Partial Network Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We've identified the issue and are continuing to work on a fix.

  • Investigating
    Investigating

    We are currently investigating this incident.

Sep 2023

DUS1: Network Infrastructure Upgrade
  • Completed
    September 22, 2023 at 11:00 PM
    Completed
    September 22, 2023 at 11:00 PM

    Maintenance has completed successfully

  • In progress
    September 22, 2023 at 10:00 PM
    In progress
    September 22, 2023 at 10:00 PM

    Maintenance is now in progress

  • Planned
    September 22, 2023 at 10:00 PM
    Planned
    September 22, 2023 at 10:00 PM

    We are upgrading our network infrastructure bandwidth. A complete outage is to be expected due to the physical re-patching of uplinks.

DUS1: Uplink "MyLoc" lost
  • Resolved
    Resolved

    The uplink is up and running again after a restart of the BGP session performed by the carrier. This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    Our border routers lost their uplink "MyLoc". There is still at least one functional uplink left. We are currently investigating this incident.

DUSRT0002: Major Incident
  • Resolved
    Resolved

    We've considered the reason for this outage to be a crash of the router instance. The affected customers are already notified. This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    DUSRT0002 has stopped sending heartbeats and is considered down. We are currently investigating this incident.

DUS1: Performance Issues
  • Resolved
    Resolved

    This incident is directly related to "DUSRT0002: Major Outage" and is therefore considered resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    We've identified the issue and are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We're experiencing degraded network performance in DUS1. We are currently investigating this incident.

Sep 2023 to Nov 2023